The Keep

TO FIND A MORE IN-DETAIL TERMS AND CONDITIONS PLEASE CONTACT THE OWNER VIA AABODE.COM

BOOKINGS AND QUOTES
To book accommodation you must be aged 25 years and over. Photo ID may be required. If no photo ID is produced Australian Luxury Stays reserves the right to cancel the booking and is under no obligation to refund any payment related to the booking.

RATES & CHARGES
Rates quoted are in Australian dollars and are subject to change at any time.
GST is not applicable.
Minimum length of stay restrictions may apply to certain rates during special event periods.
The price of your accommodation cannot be guaranteed until the deposit is received or if booking online full payment is required.
A donation of $5 per booking is donated to The Little Heroes Foundation to fund essential equipment & services for seriously ill children and their families.

CHILDREN'S PRICES
In most cases, children's prices for accommodation are included in the standard tariff rates and refer to children using existing bedding. Additional charges will apply if port-a-cot is required.
Some Australian Luxury Stays properties may not accommodate children. Please check the website or call Australian Luxury Stays for details.

NUMBER OF GUESTS
At no time during your occupancy is the number of guests staying to exceed the number booked, unless prior approval is sought and given. The use of extra beds other than the number booked will attract an additional tariff. Any persons exceeding the maximum occupancy of the property will be considered trespassers and will be evicted.

SMOKING
Smoking inside any Australian Luxury Stays properties is strictly prohibited. If there is any evidence of smoking inside, your booking may be terminated and you will be charged for a specialised clean to eliminate odours. You may also be charged a fine.
Where permitted, please ensure doors and windows are closed if smoking on balconies or in courtyards.

RUBBISH
The disposal of rubbish, general waste or recycling is explained in the guest information provided prior to arrival There are specific instructions per property and where bins are provided for council collection, the collection day and time is clearly documented. Guests who fail to place bins on the kerbside on the collection day will be charged a fee to cover the cost of a private contractor to dispose of the rubbish.

PETS
No pets are permitted without the prior consent and written approval of Australian Luxury Stays. If unapproved pets are found on the property, the booking will be terminated and guests will be asked to vacate with no refund made.

BEHAVIOUR
Parties or gatherings are prohibited, unless prior arrangements have been made with Australian Luxury Stays Management. Disturbance to neighbours including excessive noise is prohibited and may result in eviction without refund.

BREAKAGES AND DAMAGES
Your accommodation will be returned to us in the condition presented on arrival.
Damages or breakages of furniture or furnishings must be reported to Australian Luxury Stays Management immediately.
Breakages or damages to the property and all communal or external areas that are caused by any guest and/or a guest's visitor will be charged and recouped in full from the guest's credit card.
Excess cleaning required on departure or replacement of items removed from the accommodation will be charged to the guest's credit card, or deducted from the guest's refundable deposit.
Furniture, fixtures and fittings are not to be altered or moved between rooms or properties. There will be a charge incurred if furniture is not returned to its original location.
ALS must be informed of any problem or complaint as soon as possible as to rectify the situation as quickly and as efficiently as possible. You must allow access to the property for service consultants to undertake repairs during reasonable hours. We will notify you and confirm the day, date and time of the appointment. We will arrange access if you are not available at the designated time.

POOL RULES
All guests using a pool do so at their own risk. You acknowledge that we are not responsible for accidents or injuries. No diving, running or pushing in a pool area is allowed.
No glassware allowed in a pool area.

LOCKOUTS & LOSS OF KEYS
Lockouts will incur a standard or after hours call out fee & loss of keys and access fobs will incur all associated replacement charges.

LIABILITIES
You acknowledge that we do not accept liability for any injury, damage, loss, additional expenses and disruptions caused directly or indirectly by events, which are beyond our control and agree not to make any claim in relation thereto.

TERMS AND CONDITIONS BETWEEN OWNERS & GUESTS
The Terms and Conditions, upon which a property is offered, booked and occupied for holiday rental under the contract between the Owner and Guest, is consistent with the requirements of the Holiday Rental Code of Conduct. Australian Luxury Stays is a member of the Holiday Rental Industry Association and is bound by the Holiday and Short Term Code of Conduct and House Rules which apply to the holiday rental industry throughout Australia.

BREACH OF TERMS AND CONDITIONS
You agree that, should you or your guests breach any of the terms and conditions:
You will pay to us the total loss or damage that we suffer as a result of that breach and hereby authorise us to debit your credit card as payment of that loss or damage.
We may evict you and your guests without notice
Payment of deposit or full payment constitutes acceptance of these terms and conditions.
The terms and conditions of booking are subject to change without notice.